Privacy Policy

Effective Date: March 1, 2026

Last Updated: February 13, 2026

White Wave Wellness LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By using our website, you consent to the practices described below.

1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

A. Personal Identification Information

Name
Email address
Phone number
Mailing address
Billing information
Appointment history

B. Wellness & Intake Information

When voluntarily submitted through forms or assessments:

Health history
Lifestyle information
Wellness goals
Biometric scan data (e.g., Zyto Balance, Visera Link)
Service preferences

This information is collected solely to support holistic wellness services.

C. Technical Data

Automatically collected:

IP address
Browser type
Device type
Website usage data
Cookies and tracking data

2. HOW WE USE YOUR INFORMATION

We use collected information to:

Provide wellness services and client support
Process bookings and payments
Communicate about appointments
Send educational emails or updates (if you opt in)
Improve website performance
Comply with legal obligations

We do not sell your personal information.

3. EMAIL MARKETING & COMMUNICATIONS

If you subscribe to our email list:

You may receive newsletters, updates, or promotional content.
You may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email.
We comply with the CAN-SPAM Act.

4. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right to:

Request disclosure of personal information collected
Request deletion of personal information
Request correction of inaccurate information
Opt out of the sale of personal information (we do not sell data)
Not face discrimination for exercising privacy rights

To submit a request, contact:

📧 hello@whitewave.biz

We will verify your identity before processing requests.

5. DATA SHARING

We may share limited information with:

Payment processors (e.g., Wix Payments, Square, Stripe, PayPal)
Email marketing providers (via Wix platform)
Website analytics tools
Legal authorities if required by law

We only share what is necessary to operate our business.

We do not sell, rent, or trade personal data.

6. DATA SECURITY

We use commercially reasonable administrative and technical safeguards to protect your information. However, no method of electronic transmission is 100% secure.

You submit information at your own discretion.

7. COOKIES & TRACKING

Our website may use cookies to:

Improve website performance
Analyze visitor behavior
Enhance user experience

You may disable cookies in your browser settings.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites (including doTERRA, social media platforms, or booking platforms). We are not responsible for the privacy practices of external websites.

9. HIPAA NOTICE

White Wave Wellness LLC is a holistic wellness provider and is not a medical clinic or healthcare provider under HIPAA regulations.

We strive to handle all personal information with confidentiality and care, but we are not a HIPAA-covered entity unless otherwise stated.

10. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal information from minors without guardian authorization.

11. DATA RETENTION

We retain personal information only as long as necessary to:

Provide services
Maintain business records
Comply with legal obligations

12. CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

13. CONTACT INFORMATION

White Wave Wellness LLC

1200 Arizona St, Suite A7, Redlands, CA 92374